FAQ

1. Where do you ship to and how much is shipping?

We ship nationally and offer free delivery over R1200.00. Orders below R1200 will incur shipping charges of R150.

Yes – follow us on social media and DM us. We will send you a once off free shipping code.

We offer a 24 hour turn around time on orders before handing over to our courier. Orders placed over the weekend will be processed on the Monday and orders placed over a public holiday will be processed the following day.

We have partnered with The Courier Guy. We courier across South Africa. Courier to major city centres is usually 2-3 working days. Outlying areas may take a little longer. 

Yes you are able to. Once the order has been processed on our side, we send to the Courier Guy who will send you all tracking details and a PIN code for you to submit to the driver upon receipt.

Yes you are most definitely able to do so! Please email us on info@thesensoryshop.co.za with all of your needs and we will submit quotation to you for your approval.

If we are out of stock of an item that you would like, please email us on info@thesensoryshop.co.za so that we can let you know when we will be able to have this ready for you.

We currently only have an online website.

Yes – please can you contact us on info@thesensoryshop.co.za to see how best we can assist with this.